Oderstr. 24/ 10247 Berlin
GERMANY
email contact@hale-now.com
These general terms and conditions (GTC) apply to all contracts between Hale.Now Studios GmbH (Society) and their customers, unless otherwise agreed in individual cases. Customers are all persons who purchase or have acquired from the company the right to take advantage of the courses and events offered in accordance with Section 2 (customers).
Contracts between the company and the customer are concluded through offer and acceptance within the meaning of Sections 145 et seq. of the German Civil Code. Registration for or booking yoga courses, massages, workshops, yoga retreats, yoga education and training courses or other services and events offered by the company (events) represents a binding offer from the customer to conclude a corresponding contract within the meaning of Section 145 BGB, where registration/booking can be made by e-mail, letter, telephone, online or registration form on site and via the Fitogram sports market platform. Acceptance by the company takes place by sending a confirmation of registration or payment by e-mail (possibly by Fitogram) or contract signature. Participation in booked events is excluded before payment of the full invoice amount, unless otherwise agreed. The commitment to a place in a workshop is only binding when the respective fees have been paid in full.
In particular, the company offers yoga courses (individually or in groups and with various levels of difficulty), workshops and yoga education and training courses. In addition, the company also offers massages and yoga retreats (the above events in total Course and event offerings). To carry out the courses and events offered, the company has several studios in Berlin. The courses and events offered are carried out in this studio or specially rented rooms.
The office and course hours of Hale.Now (Opening hours) and the current range of courses and events are published on the company's website (ww.hale-now.com) and are constantly updated. The company reserves the right to carry out training and continuing education as required in alternative rooms at a reasonable distance from Hale.Now for customers. In this case, customers will be notified of the respective venue no later than one week before the start of the event. The company also reserves the right to make necessary changes with regard to the opening hours of Hale.Now Studios, the range of courses and events, and the teachers or lecturers of the respective courses or training and continuing education. Corresponding changes will be announced via the website www.hale-now.com and in Hale.Now Studios. If fewer than five participants are registered for individual events up to 14 days before the start of the event, the company reserves the right not to hold the affected events. Affected customers will be notified of the non-implementation by e-mail. In this case, in consultation with the affected customers, the company will offer a free replacement booking for a corresponding alternative event as soon as possible. Fees that have already been paid will be charged in the event of a replacement booking. If the affected customers do not want an alternative date, the fees paid will be refunded.
To book the yoga courses offered, the company offers monthly and point tickets as well as individual tickets, which entitle you to book and participate in Hale.Now Studios. Monthly passes are valid for a period of 31 days from the time of first use to book the yoga courses offered during this period. Points cards are available as 10-card cards to book individual yoga classes of between 45 and 90 minutes. Individual yoga classes can be booked via individual tickets. Monthly and point passes cannot be used to book workshops, training and yoga retreats. Monthly and point cards are generally personalized, valid for one person at a time and cannot be transferred to third parties. In contrast to this, points cards can be transferred to spouses and partners as well as to children. For both monthly and point cards, transferability is possible in individual cases for special reasons (pregnancy, relocation, permanent illness or injuries) after prior consultation with the company.
From the date of the first participation booked with a monthly or points card, monthly cards are valid for one (1) month and points cards are valid for twelve (12) months. Paid monthly and annual passes expire after the expiration date. A refund of paid fees is ruled out. The period of validity of monthly and points cards may be extended in special exceptional cases.
Participation prices and fees as well as information and details for booking courses and events are based on the company's current price list, which is available on the website www.hale-now.com and on site at Hale.Now Studios.
Unless otherwise agreed, participation prices and fees are due immediately upon conclusion of the contract.
Payment of the participation fees or fees charged can be made by bank transfer to the company's account specified in the invoice or on site at the studios via EC card payment, credit card payment, PayPal or voucher. In the case of an online booking via Fitogram, payment is possible via online payment systems (e.g. PayPal, instant transfer, etc.) or by credit card.
Discounts, promotions or other promotional offers are limited to the period specified in each case. Promotional vouchers will only be accepted if submitted in their original form. A combination of several discounts from different promotional or promotional offers as part of a booking is excluded.
The customer is only entitled to set-off if his counterclaims have been legally established, recognized or undisputed by the company.
It is pointed out that in the event of cancellation, failure or other non-participation in booked events, in particular with regard to training or continuing education, including parts of training, a claim for reimbursement of the participation price or the event fee or parts of it is excluded. There is a 12-hour cancellation period for course and class bookings. Cancellations made within 12 hours before the start of the course will not be refunded. A certificate of participation or completion for training or continuing education courses that have begun but not fully attended in the above sense will not be issued.
Any statutory termination and withdrawal rights that customers may have remain unaffected.
The company, its legal representatives or vicarious agents are only liable if the damage is attributable to gross negligence or intent; or was caused by culpable breach of an essential contractual obligation (cardinal obligation), i.e. an obligation whose fulfilment enables the proper execution of the contract in the first place or whose breach jeopardizes the achievement of the purpose of the contract and on whose compliance the contractual partner can therefore regularly rely.
In addition, liability on the part of the company for damages — irrespective of the legal basis — is excluded.
If the company is liable in accordance with section 5.1 (b) for the breach of a material contractual obligation without gross negligence or intent, liability is limited to the extent of damage that the company typically had to expect to arise upon conclusion of the contract on the basis of circumstances known to it at that time.
The above limitations or exclusions of liability do not apply in the event of culpable injury to life, body and health, to liability claims under the Product Liability Act and in the event of a contractually agreed duty of fault.
Customers are advised not to bring any tangible or valuable items to Hale.Now Studios or other event rooms. The company assumes no responsibility for guarding them or other due diligence for property or valuables brought along. The deposit of money, property or valuables in lockers provided by the company does not create any obligations on the part of the company with regard to the items brought in.
Participation in courses and events should only take place if the customer is in full health. In its own interest, the company recommends that its customers discuss their intention to participate, particularly in the case of specific health problems such as physical ailments, previous operations, pregnancy problems, etc., with a doctor before participating in society events and, upon registration and in the event of participation in an event, inform the teacher or speaker of existing health restrictions before the start of the event.
It is pointed out that the copyright or exclusive rights of use of all scripts and publications belong to the company and their further use of any kind, in particular reproduction or transfer to third parties, is prohibited or requires express written permission from the company.
In each individual case, infringements will be punished with a lump sum of EUR 3,500. This does not affect further claims for damages.
Course participants give their consent that photo or film recordings taken during the courses may be used in audiovisual or print media without remuneration and for an unlimited period of time and space.
The company collects, transmits, processes and stores the personal data relating to the respective contracts, insofar and as long as this is necessary for the establishment, execution and execution of the contract and the company is obliged to store this data due to legal regulations.
With the exception of training and continuing education events and yoga retreats, the place of fulfilment for all services is Berlin.
The exclusive place of jurisdiction for all disputes arising from the business relationship is Berlin. The mutual right to claim claims against the contractual partner at its general place of jurisdiction remains unaffected.
The European Commission provides a platform for extrajudicial online dispute resolution. For settlement, disputes can be addressed to European Commission online dispute resolution platform be transmitted. The use of the site, which is managed by the European Commission, is free of charge. The platform is available to customers if you have made an online purchase and are based within the EU.
The law of the Federal Republic of Germany applies, excluding the UN Sales Convention (CISG).
© 2024
Hale.Now Studios GmbH
Oderstraße 24 · 10247 Berlin
contact@hale-now.com
Data protection
